Welcome to hmvod! We are OTT service provider that provides our members with access to video-on-demand programs streamed over the Internet to certain Internet-connected TVs, computers and other devices ("hmvod ready devices"). Our service also provides recommendations, reviews and other information regarding these programs.
- Membership. Your hmvod membership shall be either monthly subscription mode or pay per transaction mode. Your hmvod monthly subscription will continue month-to-month until terminated. Unless you cancel your service before your monthly renewal date, you authorize us to charge your next month's service fee to your Payment Method (see "Cancellation" below). On the other hand, you can rent a program by one time transaction payment method according to the required credits of the program, note that HK$1 equals to 1 credit. To use the hmvod service you must have Internet access and a hmvod ready device, and you must provide us with a current, valid, accepted method of payment, which you may update from time to time ("Payment Method"). You can find specific details regarding your membership with hmvod by visiting our website and clicking on the "My Account"->”Profile Overview link available at the top of the pages of the hmvod website.
- Free Trials
2.1. Your hmvod membership may start with a free trial. The free trial period of your account lasts for one month, or as otherwise specified during sign-up and is intended to allow new members and certain former members to try the service. You will be notified during sign-up whether you are eligible for a free trial.
2.2. We will bill your Payment Method for your monthly subscription fee at the end of the free trial period unless you cancel your subscription prior to the end of the free trial period. To view the monthly subscription price and end date of your free trial period, visit our website and click the "Profile Overview" link on the "My Account" page. You will not receive a notice from us that your paid subscription has begun.
3.1. Monthly Subscription Billing Cycle. The subscription fee for our service will be billed on a monthly basis to your Payment Method on the calendar day corresponding to the commencement of your paid subscription. In some cases the timing of your billing may change, for example if your Payment Method has not successfully settled or if your paying subscription began on a day not contained in a given month. Visit our website and click on the "Profile Overview" link on the "My Account" page to see your next payment date.
3.2. Monthly Subscription Payment Methods. You can change your Payment Method by visiting our website and clicking on the "Profile Overview" link on the "My Account" page. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method. You authorize us to continue billing the Payment Method, as it may be updated and you remain responsible for any uncollected amounts. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
3.3. Cancellation of Monthly Subscription. You can cancel your hmvod monthly subscription at any time, and you will continue to use the credits granted via monthly subscription to access to the hmvod service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month subscription periods, unused credits or unwatched movies or programs. To cancel, go to the "My Account"->”Cancel Subscription” page and follow the instructions for cancellation. Though you cancel your subscription, you can still access to hmvod service and rent program by transaction. To see when your monthly subscription will end, click "Cancel Subscription" on the "My Account" page. If you signed up for hmvod using your account with a third party as a Payment Method and wish to cancel your hmvod subscription at any time, you may need to do so through such third party or unsubscribing the hmvod service through that third party. You may also find billing information about your hmvod subscription by visiting your account with the applicable third party.
3.4. Changes to the Price and Service Plans. We may change our service plans and the price of our service from time to time; however, any price changes or changes to our service plans will apply to you no earlier than 30 days following email notice to you.
- hmvod Service
4.1. You must be 18 years of age, or the age of majority in your province, territory or country, to become a member of the hmvod service. Minors may only use the service under the supervision of an adult.
4.2. The hmvod service and any content viewed through the service are for your personal and non-commercial use only. During your hmvod membership we grant you a limited, non-exclusive, non-transferable, license to access the hmvod service and view movies and programs on a video-on-demand and streaming-only basis. Except for the foregoing limited license, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
4.3. You may view a movie or program through the hmvod service primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such movie or program. The content that may be available to watch will vary by geographic location and will change from time to time. Maximum two number of devices are allowed for your simultaneous watch.
4.4. We continually update the hmvod service, including the content library. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of movies and programs.
4.6. The quality of the display of the streaming movies and programs may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. The minimum connection speed for SD quality is 1.2 Mbps, the minimum connection speed for HD quality is 4.0 Mbps; however, we recommend a faster connection for improved video quality. HD and Ultra HD availability is subject to your Internet service and device capabilities. Not all content is available in HD or Ultra HD; different prices or credits will be charged to receive SD, HD or Ultra HD content. Default playback settings on cellular networks exclude HD and Ultra HD content. A download speed of at least 4.0 Mbps per stream is recommended to receive HD content, which is defined as 720p or better. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching a movie or program will vary based on a number of factors, including your location, available bandwidth at the time, the movie or program you have selected and the configuration of your Anyplex ready device.
4.7. hmvod streaming software is developed by, or for, hmvod and is designed to enable streaming of content from hmvod through hmvod ready devices. This software may vary by device and medium, and functionalities may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you will automatically receive updated versions of the hmvod and related third-party software. If your hmvod ready device is sold, lost or stolen, please deactivate the hmvod ready device. If you fail to log out or deactivate your device, subsequent users may access the hmvod service through your account and may be able to access certain of your account information. To deactivate a device, follow the instructions on the "My Account" page.
- Passwords & Account Access
5.1. The member who created the hmvod account and whose Payment Method is charged (the "Account Owner") has access and control over the hmvod account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should not reveal the password nor the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account.
5.2. You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the hmvod website and not through a hyperlink in an email or any other electronic communication, even if it looks official. We can terminate your account or place your account on hold in order to protect you, hmvod or our partners from identity theft or other fraudulent activity.
- Unsolicited Materials. hmvod does not accept unsolicited materials or ideas for movies or programs, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to hmvod.
- Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.
Warranties and Limitations on Liability. The hmvod service is provided "as is" and without warranty. In particular, our service may not be uninterrupted or error-free. You waive all special and consequential damages against us, and any direct damages exceeding one month’s subscription fee or one-time rental fee. These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the laws of your country of residence.